Just browse through our selection of gifts. When you find an item you like, just click the "Add to basket" button. This adds your gift to the shopping cart.

You will then be asked a couple of questions about where you are located and where in the world you would like the item shipped. This allows us to display the available shipping options and calculate the cost of shipping, which is displayed on the following page.

You then need to choose between express and standard shipping for the item.
At this point you can add any message you want to send with the item, then either continue shopping for more items or proceed to the checkout.
If you have changed your mind about one of the items in your shopping basket, simply untick the order box and press the update button to see the final value of your order.

The next screen will transfer you to a secure payment zone to complete the order.

If you have any problems at all with the ordering system - please either email
enquiry@made-in-sheffield.com or telephone +44 114 2493770. Alternatively use the "pay by fax" button and print out your order and fax it to: 0114 2493771

The last checkout page transfers you automatically to our secure payment gateway supplied by Worldpay, our preferred online payment supplier. It creates a secure connection between the ordering page and your PC. Only at this point do we request your contact, shipping and credit card information in order to complete your order

Once you have added your details to the online form and pressed "confirm order", you will gain authorisation for the purchase within 1 minute. Please be patient while authorisation is taking place, pressing the "Confirm Order" button more than once may result in duplicate payments
to your credit card.

Please make a note of the authorisation code as this is your order number and should be used in all correspondence with Made in Sheffield Dot Com or your credit card company.

All information is securely stored on the Worldpay system.
We receive notification of your order at our offices by email, but with all credit card details removed to ensure optimum safety of your personal details.

Questions

• Does this website have secure online payment facilities?
• My order is not quite what I expected - may I exchange it?
• How do I purchase online through Made in Sheffield Dot Com?
• My order arrived damaged in the post - What do I do?
• What credit/debit cards can I use at Made in Sheffield Dot Com?
• I signed up for your mailing list - how is my information used?
• Do Made in Sheffield gifts have a guarantee?
• Do you ship worldwide?
• I am not from the UK, do I pay UK taxes on the order?
• Is VAT (European Tax) included in the total cost of order?
• Are their any hidden charges to increase the cost of my order?
• Can I buy a gift through the post, fax or phone?
• I do not like the item I have ordered - Can I have a refund?
• I want to return an order - What steps do I need to take?